Operations Assistant
Hernshead Recruitment
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Our client is looking for an Operations Assistant to join an ambitious small journey delivering a fantastic product worldwide.
End to end ownership of online & off line accounts and some new business development UK, Europe & North America
- Extreme customer care credentials
- Proven account management & order processing track record.
- Proven commercial drive & acumen.
- Driving brand awareness through wholesale, retail and to on-line customers
- Delivery through key consumer / trade shows
- Operations & account management related administration knowledge & experience of sales & reporting software
- Planning & implementation of operations automation strategies
- Outbound sales communication to existing accounts to drive sales
- Handling inbound sales enquirers and orders, via telephone and email, from trade and consumers
- Actively managing new business pipeline
- Actively managing current business activity
- Maintaining matrices of customer information
- Managing all communication flows and recording outcomes
- Measuring account productivity and actions required to increase
Technical Attributes:
· Proven track record in an office based inside sales environment
· Computer literate –
o MS Office – Excel (advanced), Outlook, PowerPoint (Required)
o ERP / Sales administration systems (Desirable but can be trained)
Personal Attributes:
· Enjoy taking ownership and delivering results!
· Outgoing & happy to travel to trade shows in all territories
· Organised
· Can do attitude
Company Values: Able to demonstrate a good fit with the company values
- Honesty, integrity and respect
- Creativity
- Sparky and energetic
- Flexibility
- Problem solving / solution finding
- Always learning
- Strong work ethic
Flexible Working Options Available:
- Part-time flexi hours for right candidate.
Job Types: Full-time, Part-time
Pay: £25,000.00-£35,000.00 per year
Expected hours: No less than 24 per week
Additional pay:
- Loyalty bonus
- Performance bonus
Benefits:
- Employee discount
- Free parking
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Experience:
- Operations management: 1 year (required)
- Account Management: 1 year (required)
- Online Account Management: 2 years (preferred)