The Role
The Business Development Manager (BDM) is a key role within the business, being part of the team that leads our market engagement to promote our integrated solutions and services throughout the UK. The role is responsible for creating new business opportunities, cultivating relationships with future clients, priority accounts and key strategic partners. The role requires the ability to consultatively sell the integrated ecosystem of the security and communication solutions that includes hardware and software, and associated services, such as installation and maintenance. The role is expected to be able to capitalise on leads generated through our marketing strategy but will also require self-motivated lead generation and prospecting. The BDM will also be expected to oversee the quoting process, working with our technical sales staff to create, propose, and ultimately close the most appropriate solution at the optimal price to satisfy the customer need. The success metrics of this role are focused upon creating and fostering long term sustainable and collegiate relationships that ultimately drive new revenue for the business at an optimal margin.
Sales Responsibilities
• Delivering revenue
o Accountable for generating revenue by closing deals with prospective clients, through selling our products, solutions, and services
o Overseeing the creation and delivery of quotations for customers and prospects, whilst following up as required to convert enquiries into orders, balancing revenue, client, and margin needs
o Working with other BDMs, the Technical Sales Team, and Sales Executives to propose the most appropriate solution(s) to the market
• Business Development
o Identify priority business opportunities through prospecting, evaluation, and prioritisation
o Answer, deal with, or direct inbound calls appropriately as required
o Lead the execution and evolution of the outbound business development function, including attending industry events, fostering new relationships, exploring new industry verticals and partnership opportunities
o Identify client and partner opportunities, generate leads, and prospect for new opportunities as required. This could be completed through various mediums such as telephoning, following up mailshots/emailers, cold calling, utilising our CRM prospect contact data, exhibiting, web search, meetings, presentations, and developing leads passed from our marketing activities
• Client Services / Account Management
o In conjunction with other team members, manage and foster relationships with identified priority customers to cement our relationships, informing them on company news & promotions, industry/ sector developments, and product advances, to enhance growth opportunities
• Professional Development
o Remains current on industry trends, market dynamics, events, and competitors
o Continually improve product and market knowledge to maximise revenue generation opportunities
•
Management
o
Manage, develop, support, and provide guidance to the Sales Executives and other staff, in conjunction with other BDMs as required
•
Administration
o
Ensuring relevant data insights are ingested into the CRM system
o
Prepare sales reports as required
•
Other
o