About this position

We are currently working with a technical engineering company specialising in providing control and communication systems to a broad range of industries. The company provides a number of different services such as System Integration, Design, Consultation, Support & Maintenance. 

Job Responsibilities:

• To fulfil this role you will need a strong knowledge of control systems principles, including hardware, software, and networking components. You will need experience in electrical fault finding, PLC programming, and be familiar with SCADA systems.
• Provide technical support to clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimise downtime.
• Conduct routine inspections, system audits, and preventive maintenance activities to ensure the continuous operation and reliability of control systems.
• Identify and analyse complex system faults, utilising troubleshooting techniques, diagnostic tools, and procedures to resolve issues effectively.
• Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements to improve performance, efficiency, and functionality.
• Maintain accurate records of system configurations, maintenance activities, troubleshooting procedures, and solutions provided, ensuring comprehensive documentation for future reference.
• Train end-users and support personnel on the operation, maintenance, and troubleshooting of control systems, empowering them to handle basic system issues independently.
• Stay updated with industry trends, emerging technologies, and best practices related to control system engineering, and actively contribute ideas for process improvements and innovation within the organisation.
• You will be based at our head office, but due to the nature of the role you will be required to also work at our clients’ sites across the UK.
• On completion of your probationary period or when you are trained to a sufficient level, you will be expected to participate in the on-call rota. 

Experience Required: 

• Full UK Driving License
• Previous experience in providing technical support for control systems or similar systems.
• Proficiency in programming languages commonly used in control systems, such as PLC programming languages (e.g., ladder logic, structured text).
• Familiarity with SCADA (Supervisory Control and Data Acquisition) systems and HMI (Human Machine Interface) design.
• Familiarity with industry-standard control system protocols, such as Modbus, Profibus, or Ethernet/IP.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
• Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users.
• Proven ability to work independently and collaborate effectively in a team environment.
• Strong organisational skills and ability to prioritise and manage multiple tasks simultaneously.