Technical Support Engineer
Hernshead Recruitment
A leading partner in the additive manufacturing industry, offering a wide range of 3D printing equipment, technical services, and engineering solutions. Based in Reading.
Key Responsibilities:
- Provide first-line technical support to customers using 3D printers and AM equipment.
- Assist with the installation and setup of 3D printers at client sites.
- Troubleshoot hardware and software issues, ensuring customer satisfaction.
- Collaborate with the engineering team to deliver technical solutions and guidance.
Requirements:
- Engineering degree (Mechanical, Electrical, or related field).
- Interest in additive manufacturing and 3D printing technologies.
- Strong problem-solving skills and technical aptitude.
- Excellent communication and customer service abilities.