Field Service Engineer
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Hernshead Recruitment
The role:
- The role that we would be looking to fulfil would be varied but would typically involve the following.
- Servicing and maintaining water treatment systems such as Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas)
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set)
- Completing Service Reports and other associated documentation (using MS Word)
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Full training would be provided with a suitable vehicle, PPE, tools, mobile phone etc. also forming part of the ‘kit’ provided to all engineers.
To be considered for this role you will need to have the following:
- GCSE or equivalent – English and Maths
- A full UK driving license is required and a willingness to travel
- Mechanical and/or Electrical experience and qualification
- Experience with the water treatment industry would be an advantage
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage
- Experience in working with PLCs would also be an advantage but is not essential
- Passionate about providing a first class service to our customers
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
- A professional approach to your work and communication with colleagues and customers
- A good level of IT competency